RefundPolicy
We aim to make the refund process transparent and fair for every customer.
Refund Approval
1 Once we receive your returned item, it will undergo inspection to confirm eligibility. If approved, a refund will be issued to your original payment method within 5–10 business days.
Non-Refundable Costs
1 Original shipping fees are non-refundable unless the return was due to our error.
2 If an item is returned used, missing parts, or not in its original condition, we may issue a partial refund at our discretion.
Processing Time
1 Refunds may take additional time depending on your bank or payment provider.
2 If you have not received your refund within 10 business days after approval, please contact your financial institution before reaching out to our support team.
Exchange Policy
1 In some cases, we may offer exchanges instead of refunds.
2 Exchanges are processed for equal or lesser value items once the original product is returned.